Healthcare

Make the shift to value-based care and interconnected healthcare with data and analytics

Bupa describes the power of our partnership - Watch the video
IVC Evidensia describes the power of our partnership - Watch the video

Redefining patient care

We're realizing the vision of connected healthcare with payers, providers, pharmacies, and health-tech firms to improve patient experiences and reduce costs. Explore how we deliver value with our skills in analytics and advanced technologies and deep healthcare knowledge.

Your challenges, our solutions

Solutions
Services

Clinical Case Management with ServiceNow

Genpact and ServiceNow streamline case management to improve patient care quality

Healthcare Decision Intelligence

How analytics transforms healthcare across the payer, provider, and pharmacy value chain

Healthcare Solutions

Put patients at the heart of healthcare with solutions that deliver better outcomes

Revenue Cycle Management

Leverage AI-powered solutions to transform revenue cycle management

Artificial Intelligence Services

Redefine how you work with artificial intelligence, machine learning, and generative AI

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Data and Analytics Services

Turn your data into insights and meaningful outcomes with advanced analytics and AI

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

A leader in the healthcare industry

Leader

Enterprise Innovator, HFS Horizons Report on Healthcare Providers, 2024

Leader

Enterprise Innovator, HFS Horizons Report on Healthcare Payer Service Providers, 2024

Major Contender

Healthcare Payer Operations PEAK Matrix® Report, 2023

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Point of view

Data-driven transformation drives better population health management

Digital transformation, analytics, and innovation in population health management are reducing costs and increasing equity across healthcare.

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Real value for our clients

See how we're using advanced technology to help top healthcare companies grow and deliver patient value.

View all case studies

Watch the case study

Happy excited office colleagues in stylish outfits talking about work when walking over street in summer

Customer experience

Bupa + Genpact – a successful marriage. Watch the case study

While holding a prescription medication container, an unrecognizable senior man video chats with a female doctor. The man is asking quesitons about his medication.

Customer experience

Putting patients first with a new digital healthcare site experience. Read more

Shot of a group of medical professionals having a meeting together inside a boardroom at a hospital

Transforming collections and contact centers with cloud. Read more

People working on two computers side by side

Revealing better ways to do business with agile analytics. Read more

Business colleagues sitting at conference table seen through glass wall. Multi-ethnic coworkers are discussing in board room at office. They are planning strategy.

A single pane of glass for multi-cloud management. Read more

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Fresh perspectives on healthcare

VIEW ALL INSIGHTS

No Surprises Act: Winning the dispute-resolution game in healthcare Read more

From toggling tediously between systems to achieving whole-person care Read more

AI and analytics in healthcare: Bringing back humanity with technology Read more

Get in touch with a healthcare specialist

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