Payments

Streamline payments with friction-free solutions that ease the customer experience

Efficient payments, enhanced security, exceptional service

We combine human expertise with advanced technologies to help payments companies streamline card, merchant, and payment processes. Our blend of advisory and managed services supports every aspect of the payments lifecycle, from transaction management and fraud prevention to enhancing compliance and operational efficiency.

Your challenges, our solutions

Channel Revenue Optimization

Plug revenue leaks by combining order management analytics and automation

Compliant Customer Verification

Transform your KYC processes to boost efficiency, reduce risk, and enhance experiences

Connected Dealer and Asset Management

Connect OEMs, equipment, and dealers to boost supply chain and service performance

Cora ContactUs.AI

Reimagine the end-to-end customer contact experience with AI

Cora LiveSpread

Automate spreading financial statements for commercial underwriting and risk management

Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Customer Renewals Management

Reduce customer churn and boost sales with a bespoke suite of products and services

Enterprise Helpdesk with ServiceNow

Reduce customer response time, improve satisfaction, and innovate service delivery

Genpact brings the power of data, technology, and AI together to optimize the end-to-end payment transaction processes.

Divya Iyer

Practice Leader, Banking and Financial Services, HFS

A leader in the payments industry

Enterprise Innovator

Cards and Payments Services, 2023

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Leader

Banking Operations, 2023

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Leader

Financial Crime and Compliance Operations Services, 2021-2024

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An expert in payment operations is a click away