Help attain precision, boost efficiency, and build trust with Genpact's agentic AI-powered workflows purpose-built for commercial and specialty business insurance.
Slow decision processes, manual work, and outdated tools can break your prebind process. The Genpact Insurance Policy Suite is a domain-led, Service-as-Agentic-Solution™ portfolio that frees human agents from repetitive administrative work and reduces cycle time. The product helps transform and streamline your commercial and specialty business underwriting process from submission through bind. Combining our deep insurance expertise with goal-oriented agentic AI, it automates and orchestrates prebind processes. The result? Less manual effort, faster cycle times, lower costs, and improved accuracy.
Up to
75%
reduction in cycle time during bind
Up to
60%
touchless submission processing
Up to
50%
reduction in operating costs
Genpact's deep domain expertise and tailored insurance solutions are designed to address industry-specific business needs with precision and care. Genpact Insurance Policy Suite unifies prebind automation and submission clearance to bind – powered by AI technology and backed by over 20 years of Genpact's last-mile expertise.
Genpact Insurance Policy Suite doesn't just process tasks but also organizes, orchestrates, optimizes, and executes them with the help of agentic AI, leaving human agents free to focus on what matters most. With four modules spanning the entire quote-to-bind process, Genpact has your commercial and specialty business insurance prebind process covered.
Exposure Management features generative AI-based extraction and summarization. It enriches data with geocoding via Google APIs, integrates seamlessly with your third-party sources, such as Guidewire and LexisNexis, validates data, connects with your designated pricing engine, and incorporates human feedback to enable continuous machine learning.
Quote & Bind Accelerator uses AI to streamline contract creation by selecting the best-fit template from your predefined library and customizing it with exposures, limits, deductibles, and other underwriting details captured from Submission Clearance. At the bind stage, it generates an invoice for the insurance customer's review, helping to complete the bind process in minutes instead of days. The result? Reduced delays, handoffs, and coverage gaps while mitigating errors and omissions (E&O) risks for brokers. Plus, automated data entry between pricing tools and fiduciary systems helps eliminate manual errors and saves valuable time for underwriters.
Genpact's Risk Assessment & Prioritization module features ML-based risk prioritization, which aligns intent and context to help prioritize risks based on the market and coverage requirements. It also includes AI-driven risk assessment, offering underwriting guideline reconciliation with a user-friendly interface for feedback, to help with tailored accuracy and seamless integration with policy administration systems and other core systems. This means streamlined processes, improved efficiency, and more time for human agents to focus on high-value tasks.
- Domain-specific agentic AI: Genpact's autonomous workflows are built on deep domain expertise that caters to your industry challenges
- Rich data: Proprietary large language model (LLM), trained on real-world underwriting workflows that deliver unmatched accuracy and context relevance
- GCC heritage: Genpact pioneered the global capability center business model. The deep-rooted history offers you more than 20 years of delivering proven business outcomes, now coupled with integrated agentic AI technology to streamline and transform your prebind processes