We use AI to help you uncover revenue leakage, generate actionable insights, and prevent losses before they occur.
A leading CPG company recovered nearly
$37mn
in lost revenue with deeper insights into root causes and automated workflows
Improve margins with smarter financial strategies and deeper insights into customer patterns and behaviors.
A leading food manufacturer made
$30-$50mn
of positive margin impact
With AI and automation, you can reduce manual effort and accelerate resolution with improved accuracy and visibility.
A global food producer observed an
11%
improvement in revenue recovery
We help you improve cash flows by quickly reclaiming funds from invalid transactions that were previously closed or unresolved.
A consumer goods manufacturer achieved a
7%–8%
increase in identifying invalid deductions
Genpact's insights engine at work
We help you transform decision-making, improve financial recovery, and gain valuable foresight of possible revenue dilution events – without the bottlenecks of manual reporting.
With real-time data and actionable insights, you'll be able to swiftly adapt to customer needs, analyze customer behavior, and tailor solutions to elevate customer satisfaction.
A solution tailored for you
Our custom solution helps solve your unique challenges. Personalized exception mitigation powered by advanced analytics makes it the right fit for your business. We partner with you to help:
Achieve greater value beyond day-to-day operations
Align the solution with your strategic goals
Focus on end-to-end outcomes
Manage delivery optimally with agility while staying growth and margin conscious
Reap the benefits of our technology, process, and industry expertise
Smart, scalable, and secure technology
Fusing decades of accounts receivable expertise with agentic AI, we automate the deductions life cycle end-to-end. With central data processing, our solution efficiently initiates data-intake workflows, manages task assignments, resolves exceptions, and ensures full auditability. Built on the Microsoft ecosystem, AI/ML models, and cloud-native tools, it delivers scalable, intelligent, and collaborative deduction operations with greater portfolio penetration and faster, accurate case resolution.
Case study: Sustainable financial impact for a consumer healthcare company
The company faced significant revenue leakages due to disputes and short payments from its retail partners. Plus, a high volume of unidentified deductions and poor validation policies led to missed recoveries.
With a data-driven approach and operational agility, Genpact transformed deductions management and recovered nearly $20 million, creating a sustainable financial impact.
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