Guidewire Business Value Optimization

Reimagine customer operations with processes and tech to boost synergy and business value.

Delivering last-mile efficiency and business value with Guidewire and AI

Insurance leaders face inconsistent operations, outdated tech, and manual processes that pull staff from core priorities. Genpact tackles these challenges with deep insurance domain expertise and specialized last-mile service outputs. By aligning processes to best practices and unlocking Guidewire's full potential with advanced capabilities and AI-powered automation, we help drive efficiency, cost savings, and business value.

We help build optimized workflows aligned with industry best-in-class processes.

Improved workflow management by up to 

45%

We activate and help enhance Guidewire core capabilities to better support business needs.

Greater tech and Guidewire capability use up to 

40%

Greater data visibility and use help enhance automation and AI capabilities to innovate business operations.

Boosting efficiency and experience with automation

Through our optimization engagements, our customers experienced improvements in user experience, greater process standardization with automation, and better alignment between and utilization of technology systems. We have seen:

 

  • Up to 60% improved employee satisfaction

  • Up to 50% improved business processing efficiency

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