Ecommerce

Deliver personalized, safe experiences with sharper customer insights and online safety

Stay ahead of changing consumer behavior and scale your business with operational excellence

Advanced technologies can boost ecommerce sales and customer loyalty by using customer data to create highly personalized, seamless shopping experiences.

Extract valuable insights to connect with customers and predict their needs and behaviors.

Your challenges, our solutions

Channel Revenue Optimization

Plug revenue leaks by combining order management analytics and automation

Compliant Customer Verification

Transform your KYC processes to boost efficiency, reduce risk, and enhance experiences

Connected Dealer and Asset Management

Connect OEMs, equipment, and dealers to boost supply chain and service performance

Cora ContactUs.AI

Reimagine the end-to-end customer contact experience with AI

Cora LiveSpread

Automate spreading financial statements for commercial underwriting and risk management

Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Customer Renewals Management

Reduce customer churn and boost sales with a bespoke suite of products and services

Enterprise Helpdesk with ServiceNow

Reduce customer response time, improve satisfaction, and innovate service delivery

A leader in digital commerce services

Leader

ISG Provider Lens™, Data Science, Data Engineering, and Data Management, 2023

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Leader

Trust and Safety Services, 2024

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Leader

Financial Crime and Compliance Services, 2024

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Leader

Customer Experience Services, 2024

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Horizon 2 Enterprise Innovator

High Tech Services 2024

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Point of view

Protecting the digital wallet

How trust and safety and financial crime teams are uniting to combat online payment risks and protect platforms' users and brand reputation.

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Point of view

Reinventing customer care with AI: Increased revenue and happier customers

Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.

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Customer experience

An expert in ecommerce is a click away